Return and Refunds

At SG Wine Store, we take great care in handling and storing our wine products to ensure their quality and condition. As such, we do not offer any refunds or returns, regardless of the reason.

We understand that sometimes customers may receive an item that does not meet their expectations. However, to maintain the integrity of our products, we are unable to accept returns or issue refunds for any reason, (except for incorrect deliveries.)

Our team works diligently to fulfill each order accurately and to the highest standards. In the rare event of an error, we kindly ask that you contact our customer support team at sales @sgwinestore.com so we can work with you to resolve the issue.

Please note that by placing an order with SG Wine Store, you are agreeing to our no-refund policy. We stand behind the quality of our wine offerings and hope you will enjoy your purchase.

If you have any other questions or concerns, please don't hesitate to reach out to our customer support team at sales@sgwinestore.com.